As Head of Customer Experience I work with developing the organization toward continously improving the customer experience, from brand awareness, marketing and sales all the way into MetaSolutions main development project EntryScape, the open source software for data and information management.
Achievements include:
As Customer Success Manager I was responsible for onboarding customers and ensuring high customer satisfaction. Responsible for the continuous support and building new relations with prospective customers. Worked with improving the different ways of customer support and customer experience with both customer focused tools and marketing tools.
Achievements include:
Responsibilities include:
Responsibilities include:
Responsibilities include:
Grade: Very Good
Courses included:
GPA: 21.5/22.5 Courses included: